Policies and Codes

As part of LD Celulose’s commitment to maintaining a transparent relationship with all of our stakeholders and our community, we have made documents with information about the guidelines the company follows available. Here, you will find documents that can be freely accessed and downloaded by anyone, as a tool to encourage open discussion and conversations between LD and all those who relate to us.

These documents, available in Portuguese, concern work policies, standards, third-party conduct, compliance, and several other matters that impact LD Celulose’s practices. If necessary, use the available channels to address your queries or complaints:

Complaints:

0800 800 5252 or contatoseguro.com.br/ldcelulose

Questions, suggestions, and complaints:

0800 025 5062 or faleconosco@lenzing.com

Or Contact Us.

LD Celulose, being a Lenzing AG Group Company, being influenced by it, as its parent company, must follow the same culture and policies as Lenzing AG, which is why it shares the same Code of Conduct as the Lenzing AG Group.

Personal Data Protection
To maintain transparency about the procedures adopted by our company, we provide our privacy policy, which clarifies how LD treats the data that is shared with us.

LD Celulose Code of Business Conduct
Document reinforcing the company’s values, providing guidance for dealing with colleagues, suppliers, customers, competitors and the general public.

Global Code of Conduct - Suppliers
Expectations for Suppliers’ conduct in regard to safety, health, working conditions, human rights, environmental protection, ethics and the best administrative practices.

Anti-Bribery and Anti-Corruption Policies
Trust and fairness characterize the way we deal with our business partners. We do not tolerate bribery or corruption in any way.

Quality
The company's commitment to product quality and customer service are essential parts of our brand, alongside innovation and sustainability.

Sustainability Policy
The company’s commitment to people, the planet and profit, through balancing the needs of society, the environment and shareholders.

Private Social Investment Policy
LD Celulose's Social Investment Policy aims to allocate private resources in a planned, monitored and systematic way.

Human Rights Policy
For a culture of safety and a sustainable work environment to benefit all employees, all local communities in which we operate and all our partners.

Related Parties Directive
It describes and defines the Related Party Process within the Lenzing Group. It shows in detail how related parties are fully and correctly identified at the respective balance sheet date and how they are disclosed in the financial statements

Safety, Health and Environment Policy
Protecting people, preserving heritage and conserving the environment are fundamental prerequisites to the conduct of our business.

Wood and Pulp Policy

Compliance Management System Policy

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